# Ovebot: The AI agent that turns customer questions into orders and leads. > Ovebot answers 24/7, recommends the right products, adds them to the cart and checks orders, right inside your online store. And it shows you which sales came from the chat. - **URL:** https://ovebot.ai - 5 min: From sign-up to live on your store - 24/7: Sells and answers while your team is off - 29: Languages, auto-detected mid-chat ## Platform Knowledge base, live catalog, add to cart, order status, verified requests, human takeover, analytics and GDPR. Everything an online store needs to answer, sell and prove it, on every plan. - **Knowledge base, in your own words**: Paste a URL or upload documents directly: PDF, Word, Excel, CSV and more. Ovebot extracts the content and adds it to its memory. Toggle articles on/off, edit anytime, re-vectorize in one click. No prompt engineering. - **Agent memory**: Ovebot proposes new facts it's heard during chats, and you approve or reject them. Your assistant gets sharper every week, on your terms. - **Verified customer requests**: Cancel order, modify order (quantity, items), change delivery or billing address, all confirmed by email OTP before they reach your inbox. Zero impersonation, zero noise. - **Take over mid-chat**: A visitor asks for a human; your browser pings you, with sound. One click and you are in the chat: your name and photo replace the bot's, the whole conversation is already on screen, and your saved quick replies are one tap away. - **Sessions, messages, orders & revenue**: Daily breakdown of conversations, messages by source, products clicked, plus full order tracking via our pixel: every sale Ovebot influenced, attributed back to the chat that started it. - **Live product catalog**: JSON or Google Merchant feed URL. Auto-refreshes on schedule. Ovebot recommends real products from your catalog, not yesterday's snapshot. - **Add to cart from the chat**: Each recommended product carries an Add to cart button; visitors can also ask in plain words ("add the second one to my cart"). Your shop's own cart does the work, the chat header shows the count, and Statistics → Products records each add. - **Recommendations from the cart**: The assistant reads the cart and recommends what fits with it: spare parts, accessories, consumables for that exact product. A Finish your order button takes the visitor to checkout when they are ready. ## Pricing You choose a plan by how many conversations you expect. Everything else, every feature, is included from the smallest plan up. The 14-day trial plan at signup costs nothing and needs no card; test first, pay later. - **Trial**: €0/ 14 days · Free for 14 days. 200 AI messages included, 2 AI agents, 3 human agent seats - **Starter**: €29/ mo · 1,000 AI messages / month, 1 AI agent, 1 human agent seat - **Basic**: €59/ mo for the first 6 months (limited-time offer, regular price €89/ mo) · 5,000 AI messages / month, 2 AI agents, 3 human agent seats - **PRO**: €149/ mo · 8,000 AI messages / month, 3 AI agents, 6 human agent seats VAT is included in every price shown here, so nothing is added at checkout. Compare all plans: https://ovebot.ai/pricing ## FAQ ### How does Ovebot stay accurate about my business? Two ways. First, the Knowledge Base: paste a URL and Ovebot fetches, extracts and ingests the page; you can toggle articles on/off and re-vectorize anytime. Second, Agent Memory: Ovebot proposes new facts it heard during chats, and you approve or reject each one. Your assistant gets sharper every week, on your terms. ### Can visitors actually request changes to their orders? Yes. Ovebot supports verified Customer Requests: order cancellation, delivery address change, billing address change. Each request is confirmed by a one-time email code before it lands in your dashboard, so you only see legitimate, owner-confirmed requests. ### What happens when a visitor wants to talk to a human? Inside your working hours, Ovebot offers to hand over. You take the live session, and your name and avatar replace the bot's. Outside those hours it stops offering the handover and shows your email and phone instead, so nobody is left hanging. ### Can I export or delete my data? Yes. Ask for a full export from the dashboard and a download link arrives by email; it works for 72 hours. Deleting the workspace, with every piece of data in it, is also one click away. ### Can customers check their order status directly in the chat? Yes. The visitor types the order number and the email or phone from checkout; Ovebot calls your system through a small API and shows the status, the tracking number and the tracking link in the chat. Nothing is stored on our side; each lookup is live. ### How do you handle products? Connect a JSON feed or a Google Merchant Center feed URL. Ovebot imports your catalog and refreshes it on a schedule. Recommendations always reflect your live stock, never yesterday’s snapshot. The Order Tracking snippet records purchases tied to chat sessions, so you can see attribution per product. ### Can visitors add products to the cart from the chat? Yes. Switch on Add to cart from the chat and connect it to your shop's own add-to-cart function (a few lines of JavaScript, shown on the Install page). Every recommended product then gets an Add to cart button, visitors can also ask the assistant to add a product for them, and Ovebot knows what is in the cart: it lists it, recommends accessories that fit and leads to checkout. Try it in the free demo on your own site. --- - Features: https://ovebot.ai/features - Pricing: https://ovebot.ai/pricing - About: https://ovebot.ai/about - Contact: https://ovebot.ai/contact - llms.txt: https://ovebot.ai/llms.txt - sitemap.xml: https://ovebot.ai/sitemap.xml