Simple pricing. Every plan, every feature.

Yes — and it is a plan you choose, not something applied automatically to every account. If you want to test Ovebot before paying, pick the free 7-day trial plan; if you would rather start on a paid plan straight away, you can. The trial gives you the full platform — knowledge base, product catalog, human handoff, analytics and the widget live on your own site — within the limits shown next to it in the pricing table. No credit card is required, nothing is charged when it ends, and you move to a paid plan whenever you are ready.

The chat doesn't shut down. The widget automatically switches to contact-collection mode: visitors see a friendly message and a form where they leave their name, email or phone, and message. Every submission lands in your dashboard and inbox — a busy month turns into leads, not lost conversations. You also get email alerts at 80% and 100% of your allowance, and the assistant resumes automatically when your period resets, or instantly when you upgrade.

Yes. On plans that allow multiple agents, each website or brand gets its own assistant — with its own catalog, knowledge base, look and statistics — all managed from a single account with a single invoice. Your plan's messages are shared across agents.