An AI agent that answers, sells, verifies and proves it.
Ovebot combines knowledge base, live catalog, in-store actions, human takeover, analytics and GDPR, in one workspace.
One agent across the whole customer journey. From first question to delivered order.
Knowledge base, live catalog, add to cart, order status, verified requests, human takeover, analytics and GDPR. Everything an online store needs to answer, sell and prove it, on every plan.
From the first question to the cart.
Knowledge base from URL, PDF, Word, Excel and CSV. Live catalog from a JSON or Google Merchant feed. Real recommendations, with current stock and price, added to the cart straight from the chat.
Knowledge base, in your own words
Paste a URL or upload documents directly: PDF, Word, Excel, CSV and more. Ovebot extracts the content and adds it to its memory. Toggle articles on/off, edit anytime, re-vectorize in one click. No prompt engineering.
Live product catalog
JSON or Google Merchant feed URL. Auto-refreshes on schedule. Ovebot recommends real products from your catalog, not yesterday's snapshot.
Acefast M7 · 10000 mAh, 30W, integrated USB-C cable
Cuktech · 10000 mAh, 150W, USB-C & USB-A, Black
Add to cart from the chat new
Each recommended product carries an Add to cart button; visitors can also ask in plain words ("add the second one to my cart"). Your shop's own cart does the work, the chat header shows the count, and Statistics → Products records each add.
In practiceThe customer asks: “Do you have it in black?” The agent finds it and puts it in the cart.
Recommendations from the cart new
The assistant reads the cart and recommends what fits with it: spare parts, accessories, consumables for that exact product. A Finish your order button takes the visitor to checkout when they are ready.
In practiceThe customer buys a power bank; the agent suggests the matching cable.
Support questions, solved before they reach you.
Order status, tracking link and estimated date. Delivery, returns, warranty and opening-hours policies. A human one click away when it matters.
"Where is my order?", answered in chat
The customer asks, Ovebot answers: status, tracking number and tracking link, live from your system through a simple API. Your most frequent support ticket disappears from your inbox.
In practice“Where is my order?” becomes an instant answer, not a ticket.
Working hours, your timezone
Per-day availability with timezone awareness. Outside hours, Ovebot stops offering handoffs and shows your contact details instead.
Take over mid-chat
A visitor asks for a human; your browser pings you, with sound. One click and you are in the chat: your name and photo replace the bot's, the whole conversation is already on screen, and your saved quick replies are one tap away.
In practiceWhen the customer asks for a person, your team takes over with one click.
Nothing changes on an order without the owner’s say-so. No visitor leaves without a trace.
Cancellations, quantity or item changes, a new delivery or billing address, all confirmed by email code, without accounts and without impersonation. And when the plan runs out, the chat collects leads instead of closing.
Verified customer requests
Cancel order, modify order (quantity, items), change delivery or billing address, all confirmed by email OTP before they reach your inbox. Zero impersonation, zero noise.
In practiceCancelling an order or changing the address happens only after the owner confirms by email code.
No lead left behind
Used up your plan's messages? The chat doesn't shut down. It switches to contact-collection mode: visitors leave their name, email and message, and you get leads instead of missed conversations.
In practiceEven when the plan runs out, the visitor stays a lead, not a lost conversation.
Not just answers. Orders and revenue you can point to.
Sessions, messages by source, products clicked, orders and attributed revenue in the dashboard. A PDF report twice a month with conversations, share resolved by the AI, hours saved and orders influenced.
Sessions, messages, orders & revenue
Daily breakdown of conversations, messages by source, products clicked, plus full order tracking via our pixel: every sale Ovebot influenced, attributed back to the chat that started it.
Activity reports by email
Twice a month you get a report with a PDF attached: conversations handled, how much the AI resolved on its own, support hours saved, orders influenced. See in black and white what your assistant delivers.
The agent proposes. You decide.
Memories proposed by the agent, approved or rejected by you. Articles switched on or off, edited and re-vectorised. Several sites, each with its own catalog, knowledge base and statistics.
Agent memory learning
Ovebot proposes new facts it's heard during chats, and you approve or reject them. Your assistant gets sharper every week, on your terms.
Multiple sites, one account
Running several stores or brands? Each gets its own assistant, with its own catalog, knowledge base and statistics, while your plan's messages are shared between them. One account, one invoice.
Welcome message in 29 languages
Write your greeting once, in your language, and Ovebot translates it automatically into every supported language. You can manually correct any translation; your edits are never overwritten.
- Live in 5 minutes
- No developer
- No card, cancel anytime
One workspace for the whole support team.
Sessions, take-over, analytics, customer requests. One screen, no tab juggling.
Multilingual chat in 29 languages. Auto-detects your visitor's.
Ovebot detects each visitor's language from the very first message and replies in kind. Switch mid-conversation and the assistant follows along.
Bulgarian
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
German
Greek
Hungarian
Irish
Italian
Latvian
Lithuanian
Maltese
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Turkish
UkrainianBuilt for European privacy. By design.
EU privacy rules shaped how Ovebot was built; they were the starting point, not a compliance pass at the end. Visitor data stays in Europe, your team controls every byte, and customers can talk to you without creating an account.
EU data storage
Where does the data live? In European data centres: every conversation, every knowledge base article, every customer request. Inference is the exception, it goes through global LLM providers, which is why personal data gets filtered out of each prompt before it leaves our infrastructure (see below).
OTP instead of accounts
Visitors don't need a password or an account to chat or place a request. Sensitive actions (cancel order, change address) are confirmed by a one-time email code. No impersonation, no forgotten passwords.
PII kept out of LLM logs
Personal identifiers (emails, phone numbers, addresses) are filtered before the conversation hits the language model. The LLM sees the question; your CRM sees the customer.
One-click session anonymize
A visitor asks for their data to be removed? Anonymize the entire session with a single click from your dashboard. The conversation history stays for your analytics; identity is gone.
Full data export & delete
Request a workspace-wide data export from the dashboard at any time and you receive a 72-hour download link by email. Delete the workspace and every byte tied to it disappears.
Cookie-light by default
The widget runs on a single first-party session token. No third-party trackers, no advertising cookies. Compliant with strict EU cookie banner rules out of the box.
Visitors control their own data
Every chat opens with an AI disclosure and a privacy notice. From the widget menu, visitors can download their conversation or permanently delete it at any time. GDPR rights, exercised self-service, without involving you.
Auto-generated privacy policy
Every customer gets a ready-made privacy policy page naming their company as data controller and Ovebot as processor, or can add their own policy instead. The DPA and sub-processor list are public, ready to show any auditor.
Your agent, live on your store in 5 minutes.
A free account for 14 days, no card. Your agent is live on your store in 5 minutes; if you want a demo first, it takes about 60 seconds.
The 14-day trial plan at signup costs nothing and needs no card; test first, pay later.
