Crisp is an inbox for your team. Ovebot is the agent that sells.
Crisp bills per workspace and spends AI credits per conversation. Ovebot is one plan with the agent inside, and it plugs into OpenCart too.
- Install in 5 minutes
- GDPR Friendly
- Human support
Ovebot
Crisp
- WhatsApp, Instagram, SMS in one inbox
- Add to cart from the chat
- OpenCart plugin
- GDPR Friendly
Ovebot and Crisp at a glance
Public data from crisp.chat and its help center, checked on 16.10.2026.
| What you get | Ovebot | Crisp |
|---|---|---|
| Main job | Selling in the website chat, on its own. | Shared multichannel inbox for a support team. |
| AI usage | 1,000 messages a month on Starter. | Credits: about 90 automated conversations on Mini. |
| Order lookup | Status and AWB, the store confirms the customer first. | Order details on Shopify, WooCommerce, PrestaShop. |
| Add to cart | Yes, from the product card. | Not described on its public site. |
| Channels | Website chat only. | WhatsApp, Instagram, SMS, Line, Viber and more. |
| OpenCart | Plugin with catalog sync. | Not on its integration list. |
| Entry price | €29 a month, VAT included. | Free with no AI credits. Mini $45 per workspace. |
| Hosting | EU data centres, sub-processors named. | EU: Netherlands and Germany. |
- Crisp prices in USD per workspace, VAT excluded, from crisp.chat/en/pricing on 16.10.2026.
- The exact AI and channel features of the Free and Mini plans are not clear on Crisp's pricing page.
Three rungs on Crisp's ladder, one plan on Ovebot
Crisp bills each workspace: Mini $45, Essentials $95, Plus $295 a month. Their AI credits cover about 90, 450 or 1,350 automated conversations, and the omnichannel AI chatbot is listed from Essentials. Ovebot Starter includes the agent and 1,000 messages a month.
Crisp prices per workspace, crisp.chat/en/pricing, 16.10.2026.
Your team in one inbox, or a sale in one chat
Crisp
- WhatsApp, Instagram, SMS and email in a shared inbox
- Store data synced next to the conversation, for the operator
- AI credits used up per automated conversation
Ovebot
- Product cards with price and stock in the website chat
- The item goes into the cart from the conversation
- A monthly message allowance, no credit balance to watch
From a question to a filled cart, without leaving the chat
The visitor asks in their own language and gets the matching products as cards, with price, stock and an Add to cart button. One click and the product is in the cart, without leaving the conversation.
Selling on OpenCart? Crisp does not list it. Ovebot has a plugin.
Crisp's integration list covers Shopify, WooCommerce, Magento and PrestaShop. Ovebot adds OpenCart, and on every platform the plugin keeps products, prices and stock in sync.
Not on Crisp's list
Ovebot
When Crisp is the better choice
Your customers write on WhatsApp, Instagram and email and you want all of it in one inbox, or your team works most conversations by hand and the AI only helps. If the website chat should sell from the catalog by itself, Ovebot is made for that job.
Ovebot plans, the AI sales agent in each
No workspaces, no AI credits to top up: the plan sets the monthly messages.
VAT is included in every price shown here, so nothing is added at checkout.
Questions from Crisp users
Crisp gives me WhatsApp and Instagram. Does Ovebot?
Do I buy credits for the AI on Ovebot?
Crisp also shows order details. What is different?
Can I see Ovebot on my store before I switch?
What does the agent do with a question it cannot answer?
Your catalog, right in the chat, with the cart one click away.
Run it for 14 days without a card, or get a free demo built on your store.
The 14-day trial plan at signup costs nothing and needs no card; test first, pay later.
